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KMID : 0926620120170010113
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Korean Journal of Hospital Management
2012 Volume.17 No. 1 p.113 ~ p.128
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An exploration of success factors for specialty hospitals in Korea
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Kim Kwang-Jum
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Abstract
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In this article, three cases of speciality hospitals, Songdo hospital, Bucheon Sejong Hospital, and Wooridul Hospital, are described and analyzed. They have shown outstanding performances and have high reputations. Success factors are drawn out from the cases: innovative founder, technological innovation, team medicine, and customer satisfaction. Implications and limitations are discussed, and suggestions for the future studies are suggested.
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KEYWORD
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case study, speciality hospital, innovative founder, technological innovation, team medicine, customer satisfaction
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